At Diamond Pain Relief & Wellness Center we strive to achieve a high level of professionalism in order to guarantee your satisfaction and comfort.
Because we ONLY work with clients and patients by request or referral, below we have listed a few of our policies to create the ideal client-centered relationship.
At registration for your first session at Diamond Pain Relief & Wellness Center you are required to complete a Health History Intake Form and a consent form. All client records are maintained confidentially. We follow the guidance of the Health Insurance Portability and Accountability Act. (HIPAA)
This HIPA act protects a client’s personal information from being shared with any outside parties. The exceptions are when either you give written consent for release of your records, records are required by law or court order, or if you pose a danger to yourself or others.
Client records are required to be kept for at least four years beyond the cessation of services. At Diamond Wellness we keep records for seven years. These records are stored securely and, if and when they are disposed of, are also handled securely.
We invite everyone to ‘Like’ and follow our Facebook page, Twitter account, Google+, and Pinterest boards. We would love to have you follow our business pages and will never turn away a personal request as a “friend”! We’re one big happy family!
Payment is expected at the time of service unless prior arrangements have been made for invoicing /billing or you’re a member of the Diamond Club.
Payments may be made to your provider directly by cash, check (local), or credit/debit card.
In the event a check is returned unpaid, a service charge of $25 will be applied and the matter must be cleared up within a maximum of 10 days.
Unless otherwise stated, prepaid programs may only be used by one person and are non-refundable.