What to Expect

At Diamond Pain Relief & Wellness Center we strive to achieve the highest level of professionalism and expertise in order to guarantee your satisfaction and comfort.

We ONLY accept clients and patients into our practice by request or referral.

We have listed a few of our policies below to create the ideal client-centered relationship.

CLIENT CONFIDENTIALITY

At registration for your first session at Diamond Pain Relief & Wellness Center you are required to complete a Health History Intake Form and a consent form. All client records are maintained confidentially. We follow the guidance of the Health Insurance Portability and Accountability Act. (HIPAA)

This HIPAA act protects a client’s personal information from being shared with any outside parties.  An exception is if you give written consent for release of your records, records are required by law or court order, or if you pose a danger to yourself or others.

Client records are required to be kept for at least four years beyond the cessation of services. At Diamond Wellness we keep records for seven years. These records are stored securely and, if and when they are disposed of, are also handled securely.

SOCIAL MEDIA

We invite everyone to ‘Like’ and follow our Facebook page, Twitter account, Google+, and Pinterest boards.  We would love to have you follow our business pages and will never turn away a personal request as a “friend”! We’re one big happy family!

Also, we encourage you to leave a positive review on our business pages so others may know of and be inspired by your experience!

To make it easy for you to find us, here are our profile pages on these 3 directory sites.
THANKS FOR YOUR 5-STAR REVIEW!
YELP!
City Search
Google Places

PAYMENT

Payment is expected at the time of service unless prior arrangements have been made for invoicing /billing or you’re a member of the Diamond Club.

Payments may be made to your provider directly by cash, check (local), or credit/debit card.

In the event a check is returned unpaid, a service charge of $25 will be applied to the bank charge and the matter must be cleared up within a maximum of 10 days.

Unless otherwise stated, prepaid programs may only be used by one person and are non-refundable.